Frequently asked questions about Julia

No, Julia has to be switched on manually after the power supply is interrupted.

Here is a list with recommendations that influence how intense the scent is noticeable:

• Increase the amount of oil/fragrance drops in the diffuser
• Try different kind of fragrances/essential oils. How much the scent is noticeable depends mostly on the quality of the fragrance itself (synthetic, natural, ingredients, etc.). It is comparable with wine; quality is everything plus the scent also changes over time. Our experience is that the best results are achieved with 100% pure essential oils of a high quality and concentration
• The room temperature and relative air humidity influence how noticeable the scent is. The drier the environment, the less noticeable is the scent
• A high rate of air ventilation (opening windows and/or heating/air conditioning) has a direct influence on the scent because it makes it disappear faster. Reducing the air ventilation and not putting the aroma diffuser next to an air vent helps to increase the time the scent remains in the air and thus the noticeability. This also means no tilted windows
• Make sure the aroma diffuser is positioned where you like the scent to be most noticeable, best at least 70 cm above the floor
• Clean the inside of the aroma diffuser at least once a week and make sure to thoroughly clean the transducer from any oil/scent residues. The transducer can be clogged which results in a lower output and less noticeability of the scent
• Check how much water/oil mix remains in the water base: of Julia after 18 hours in continuous mode or 54 hours in interval mode. In case there is more water/oil mix than just a little bit after this time, your aroma diffuser might need to be repaired