Product reviews about Charly floor
Outstanding after sales service
I had bought my Charly Floor, which I love, from a reseller website back in 2012. We have damaged the motor last summer - the kids misplaced it during the night while functioning, so it fell and burned out (no flame just stopped working). I have emailed Stadler Form customer service and they have sent me even if out of warranty a brand new ready to install spare part without any costs, not even shipping ones, which arrived to Greece in just 2 days in the mid of Covid craziness. I am amazed; that is what I call outstanding customer service!