Frequently asked questions about Anton
Do not operate Anton with decalcified water out of a decalcification system that uses the principle of an ion exchanger (salt is added to the water). The salt contained in the water may lead to white dust accumulation around the appliance. Therefore, please use distilled water or hyper-filtrated (reverse-osmosis) water for Anton and take out the anticalc cartridge.
Please check your Anton for the following:
Is the float gauge free of dirt and limescale and can it be moved up and down easily (see picture)? The float gauge may be blocked by residual fragrants or limescale. Please clean Anton as per the operating instructions.
Make sure the new anticalc cartridge is immersed in water for at least 24 hours before use (not in the water tank). Should you forget to do so, please do it immediately.
Replace the anticalc cartridge with a new one when it is 3 months old.
Check whether the water can flow from the tank by pressing the valve at the bottom by the tank lid. Water should now flow out. If this is not the case, remove the anticalc cartridge from inside the tank lid and try again. If water now flows, the anticalc cartridge is blocked and needs to be replaced. If this does not rectify the problem either, contact the retailer shop where you purchased Anton and order a new tank lid.
With ultrasonic technology, the water is converted into mist. At the same time, limescale in water is converted into minute particles, which are deposited as a white film on furniture. This is why we recommend to purchase the optional anticalc cartridge for Anton as it reduces the limescale content in the water. If the water is harder than 21 degree dH, this cartridge would have to be replaced very often, in order to prevent the white film. For this reason, we recommend using our evaporator or air cleaner (e.g. Oskar, Oskar big, or Robert) for very hard water.
If the anticalc cartridge is not replaced frequently enough, a white film of limescale is formed from the water. If you notice such a film, the cartridge needs to be replaced. A white film can also originate from water from decalcifying systems. In this case, however, it does not come from limescale but from the salt in the unit. Therefore, please use distilled water or hyper-filtrated (reverse-osmosis) water for Anton.
Should you see droplets (or other signs of dampness) on or around the appliance, this is condensed water from the humidifier. This means that the air can no longer absorb the moisture from the humidifier. Please lower the humidification output so that droplets are no longer visible. The condensation can further be minimised around the appliance by avoiding to position Anton directly on the floor but rather in an elevated position.
To thoroughly clean it, remove the water tank, the mist outlet, the mist chamber and the silver cube. Now you can clean the ultrasonic membrane with a common household decalcifier diluted with water. Please make sure that the water level on the inside of the device is not higher than 10 mm. If the water level exceeds 10 mm, the electronics may be damaged.
If you are not able to remove all deposits, use a cleaning brush to clean the ultrasonic membrane. Please do not attempt to scratch the membrane clean with a hard item. In the case of tough limescale, we recommend cleaning the device several times in a row. After decalcifying, thoroughly rinse out the bottom part of the device and dry it.