Product information Lucy

Aroma diffuser Lucy diffuses your favourite aroma – without noise or soot – in deceptively realistic candlelight. Lucy uses ultrasound technology to diffuse fragrances and essential oils around the room in the form of a fine mist. The aroma diffuser lady is perfect for bedrooms. If you would prefer the scent without the light, the Amber Light can be dimmed or switched off completely. The aroma diffuser runs on battery for up to 7 hours.

Product family Aroma diffuser
System Ultrasonic
Color white
Power consumption 10 W
Water tank capacity 50 ml
Noise level < 26 dB(A)
Weight 0.36 kg
Dimensions 70 x 150 x 70 mm

Awards

Deceptively real flame effect

Her Amber LightTM bathes the room in gentle candlelight to create a magical feeling of well-being. There is nothing to stop your candlelight dinner or a cosy evening in with a cup of tea.

Automatic switch-off

Lucy is smart: when her water container is empty, she switches off automatically.

Mobile use

Lucy is a loyal companion who provides a cosy atmosphere and fragrant relaxation in any place. Thanks to the USB cable, the aroma diffuser is suitable for mobile use.

Good to know

Find important information here

Only use a power adapter with the following specifications: DC 5V / 2A

Yes, Lucy has a battery with a running time of up to 7 hours. The battery must be fully charged for at least 6 hours before using it for the first time.  

As soon as the LED on the back starts flashing, Lucy must be recharged. We recommend that you don’t use the aroma diffuser while it is charging so that the battery can be fully charged as quickly as possible.

Yes, the device will switch off automatically when there is no water left in the water container. Lucy will not be damaged if she runs out of water.

1. Unplug Lucy
2. Empty Lucy's  water tank and rinse it out with warm water
3. Plug Lucy back in again
4. Press and hold down the LED button first and then also press the ON/OFF button
5. Hold down both buttons for approximately 2-3 seconds
6. After that, the LED should flash 4 times
7. Refill Lucy with water and switch her on again

We do not recommend you to use Lucy with distilled water. 

You can clean the water container using a common household descaler. Mix the descaler with water according to the instructions on the packaging. Please do not attempt to chip limescale deposits off the membrane using a hard object. In the case of stubborn limescale deposits, we recommend repeating the descaling process several times in a row. Make sure that no water gets into the air outlet opening. After descaling, carefully rinse out the base and dry it thoroughly. Clean the top part regularly using a damp cloth.

We recommend the use of pure natural essential oils for the operation of your aroma diffuser.

To begin with, you can add 2-3 drops of the scented oil to the water. Depending on the desired intensity of the fragrance, you can increase or decrease the number of drops. 

If you barely smell the scent, please look at the list with recommendations:

  • Make sure the aroma diffuser is positioned where you like the scent to be most noticeable, best at least 70 cm above the floor.
  • Increase the amount of oil/fragrance drops in the diffuser.
  • Try different kind of fragrances/essential oils.
  • How much the scent is noticeable depends mostly on the quality of the fragrance itself (synthetic, natural, ingredients, etc.). It is comparable with wine; quality is everything plus the scent also changes over time. Our experience is that the best results are achieved with 100% pure essential oils of a high quality and concentration.
  • The room temperature and relative air humidity influence how noticeable the scent is. The drier the environment, the less noticeable is the scent.
  • A high rate of air ventilation (opening windows and/or heating/air conditioning) has a direct influence on the scent because it makes it disappear faster. Reducing the air ventilation and not putting the aroma diffuser next to an air vent helps to increase the time the scent remains in the air and thus the noticeability. This also means no tilted windows.
  • Clean the inside of the aroma diffuser at least once a week and make sure to thoroughly clean the transducer from any oil/scent residues. The transducer can be clogged which results in a lower output and less noticeability of the scent.

Make sure that the LED dimmer is deactivated (press the right-hand button on the front several times: normal – dimmed – switched off).

If there are limescale deposits on the membrane, Lucy’s mist may be less distinct or less powerful. If that is the case, you can clean and descale your Lucy thoroughly, paying particular attention to the membrane. We recommend wiping the membrane carefully with a cotton bud soaked in descaler until all the limescale has gone. Under no circumstances should you attempt to chip limescale deposits off the membrane using a hard or pointed object!

After cleaning, rinse thoroughly with clean water.
Make sure that no water gets into the air outlet opening during cleaning or rinsing.

Accessories

Average rating of 5 out of 5 stars

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Lucy

Reviews

Average rating of 4.9 out of 5 stars

(10)

Average rating of 4 out of 5 stars

Lucy Aroma Diffuser

Ich bin über Empfehlung auf den Lucy Diffuser gestossen und finde den Kerzenlichteffekt einfach richtig klasse. Sehr schön diese Stimmung und die Farbe. Ein Stern Abzug gebe ich daher, weil ich mir gewünscht hätte das der Deckel arretierbar ist. E...

Review from Leonie Baumgärtner at 04.05.2024

Average rating of 5 out of 5 stars

Ein einfaches, aber cooles Produkt

Ich kaufte Lucy ausschliesslich für die Atmosphäre und für Dekoration, und sie macht einen tollen Job. Die "Flamme" ist wirklich überzeugend und sie ist immer ein Gesprächsthema, wenn ich Gäste habe. Sie ist auch eine super Geschenkidee!

Review from Anonymous at 05.04.2023
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Lucy

The Designer

Developing new ideas has always been my passion. As a child, I wanted to be an inventor, tried to build a submarine and ran a chemistry lab in my bedroom. Nowadays, I approach design projects by working on the computer or in the workshop ...

Fabian Zimmerli

Learn more

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