Frequently asked questions about Emma
There are three reasons why Emma may be leaking.
- If the full water bottle is placed on the housing and taken off again several times in succession, a little bit of water will run into the tray each time. As a result of this, the tray will eventually overflow.
- If the water tray is tilted sideways when removing the bottle at an angle and water gets into the air outlet opening in the process.
- If Emma is carried around when the water tray and water bottle are full, the water can overflow. In principle, in order to stop water from getting into Emma’s housing, she should not be carried around when the bottle is full or only very carefully in an upright position.
However if water should leak out and get into the housing, you should disconnect the power cable immediately. Empty all the water out and then leave Emma to dry for at least 24 hours before putting her into operation again.